Terms of Service
Last updated: 2025
Welcome to HealthCheck ("we", "our", "us"). By accessing or using our website and services, you agree to the following Terms of Service. If you do not agree, please discontinue use of our website.
1. Introduction
These Terms govern your use of the HealthCheck website and all related services.
The website provides information and coordination services for medical check-up packages offered by private hospitals in Türkiye.
2. Description of Services
HealthCheck is not a medical provider.
We provide:
- Informational content about check-up packages
- Appointment coordination upon user request
- Assistance with communication, translation and logistics
- Non-medical support throughout the check-up process
All medical examinations and procedures are performed by licensed hospitals and healthcare professionals.
3. No Medical Advice
Nothing on this website constitutes:
- Medical advice
- Diagnosis
- Treatment recommendation
- Clinical interpretation of test results
All medical decisions must be made by qualified healthcare professionals.
4. Relationship with Hospitals
We do not operate hospitals and we do not provide medical services.
All medical tests, evaluations, and reports are performed by independent hospitals such as Acıbadem and other accredited institutions.
We act solely as a facilitator between users and healthcare providers.
5. User Eligibility
To use our services, you must:
- Be at least 18 years of age
- Provide accurate and truthful information
- Not misuse or attempt to disrupt the website or services
6. User Responsibilities
Users agree to:
- Provide correct personal information
- Follow instructions given by the coordinating hospital
- Understand that all medical procedures are performed independently by the hospital
We are not responsible for incorrect information provided by the user.
7. Appointment Coordination
Upon user request, we assist in:
- Scheduling check-up appointments
- Providing hospital information
- Supporting logistics and translation
Appointment availability depends solely on the hospitals.
We do not guarantee specific time slots or availability.
8. Communication via WhatsApp / Email
By using WhatsApp links or forms on our website, you consent to be contacted by us regarding your inquiry.
WhatsApp messages are processed directly through WhatsApp — we do not store WhatsApp content on our servers.
9. Payments & Pricing
If any pricing is provided, it is informational and may change at any time.
Final pricing is determined solely by the hospital or service provider.
We are not responsible for any changes in hospital fees.
10. Cancellations & Rescheduling
Cancellations or schedule changes must be arranged directly with the coordinating hospital or through us depending on the situation.
We do not charge cancellation fees unless stated otherwise.
11. Third-Party Services
Our website may include links to:
- Hospitals
- Transfer services
- Hotels
- External booking platforms
We are not responsible for the content, accuracy, or policies of third-party services.
12. Limitation of Liability
We are not liable for:
- Actions taken by hospitals or medical staff
- Medical errors or complications
- Delays or cancellations by third parties
- Loss of data, communication issues, or website downtime
- Any direct or indirect damages resulting from use of our website
Your use of our services is entirely at your own discretion.
13. No Guarantees on Medical Outcomes
We do not and cannot guarantee:
- Specific test results
- Clinical outcomes
- Treatment success
- Diagnosis accuracy
Medical outcomes depend solely on licensed healthcare providers.
14. Privacy & Data Protection
Your use of the website is also governed by our Privacy Policy, which outlines how your data is collected, used, and protected.
15. Intellectual Property
All website content, text, design, and branding belong to HealthCheck unless otherwise stated.
You may not copy, modify, or reproduce our content without permission.
16. Website Availability
We strive to ensure continuous access, but we do not guarantee uninterrupted service.
Maintenance, updates or technical issues may occur.
17. Prohibited Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload harmful or illegal content
- Impersonate HealthCheck staff
18. Governing Law
These Terms shall be governed by the laws of Türkiye.
Any disputes shall be resolved under Turkish jurisdiction.
19. Updates to Terms
We may update these Terms from time to time.
Changes will be posted on this page with a new "Last Updated" date.
20. Contact Information
For any questions regarding these Terms:
Email: info@healthchecktr.com
Phone: +90 551 685 22 77