Privacy Policy
Last updated: 2025
HealthCheck ("we", "our", "us") is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard it. This Privacy Policy explains how your information is processed when you visit our website, contact us, or use our services.
1. Data Controller
HealthCheckTR
Email: info@healthchecktr.com
Phone: +90 551 685 22 77
2. Personal Data We Collect
We may collect the following data:
- Name and surname
- Email address
- Phone / WhatsApp number
- Age and gender (if provided voluntarily)
- Basic health-related information you choose to share (symptoms, questions, preferences)
- Website usage data (pages viewed, device type, browser type)
- Messages sent through our contact forms or WhatsApp links
We do not request or store any medical reports, clinical test results, or sensitive medical documents.
3. How We Collect Data
- Website contact forms
- WhatsApp communication
- Email communication
- Analytics tools (Google Analytics, etc.)
4. Purpose of Processing
- Responding to your inquiries
- Providing information about check-up packages
- Arranging appointments upon your request
- Coordinating with hospitals and service partners
- Improving website performance and user experience
- Legal compliance and security monitoring
5. Legal Basis for Processing
- Your explicit consent (when you contact us or submit a form)
- Legitimate interest (website analytics, fraud prevention)
- Contractual necessity (appointment coordination upon request)
6. Data Sharing
We may share limited information with:
- Partner hospitals in Türkiye (e.g., Acıbadem) to arrange appointments or provide check-up details.
- Service partners such as transfer or translation partners (only when required by you).
We do not sell, rent, or trade your information to third parties.
7. International Data Transfers
Your data may be transferred to Türkiye for appointment coordination. All transfers follow applicable privacy regulations.
8. Cookies & Analytics
We may use cookies and analytics tools to understand site performance. You may control cookies through your browser settings.
9. Data Retention
Your personal data is stored only for as long as necessary to:
- Provide the services you request
- Maintain communication records
- Comply with legal obligations
After this period, it is securely deleted.
10. User Rights (GDPR/KVKK)
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Request information about data transfer
- Object to processing
- File a complaint with your local data authority
11. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
12. WhatsApp Communication Policy
When you click our WhatsApp button, your phone number and message are sent directly to WhatsApp.
We do not store your WhatsApp messages on our servers.
13. External Links
Our website may include links to external websites. We are not responsible for the privacy practices of these sites.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be published on this page with a new "Last Updated" date.
15. Contact for Privacy Requests
To request deletion, correction, or access to your data, contact:
Email: info@healthchecktr.com
Phone: +90 551 685 22 77