HealthCheck

Medical Platform

Privacy Policy

Last updated: 2025

HealthCheck ("we", "our", "us") is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard it. This Privacy Policy explains how your information is processed when you visit our website, contact us, or use our services.

1. Data Controller

HealthCheckTR

Email: info@healthchecktr.com

Phone: +90 551 685 22 77

2. Personal Data We Collect

We may collect the following data:

  • Name and surname
  • Email address
  • Phone / WhatsApp number
  • Age and gender (if provided voluntarily)
  • Basic health-related information you choose to share (symptoms, questions, preferences)
  • Website usage data (pages viewed, device type, browser type)
  • Messages sent through our contact forms or WhatsApp links

We do not request or store any medical reports, clinical test results, or sensitive medical documents.

3. How We Collect Data

  • Website contact forms
  • WhatsApp communication
  • Email communication
  • Analytics tools (Google Analytics, etc.)

4. Purpose of Processing

  • Responding to your inquiries
  • Providing information about check-up packages
  • Arranging appointments upon your request
  • Coordinating with hospitals and service partners
  • Improving website performance and user experience
  • Legal compliance and security monitoring

5. Legal Basis for Processing

  • Your explicit consent (when you contact us or submit a form)
  • Legitimate interest (website analytics, fraud prevention)
  • Contractual necessity (appointment coordination upon request)

6. Data Sharing

We may share limited information with:

  • Partner hospitals in Türkiye (e.g., Acıbadem) to arrange appointments or provide check-up details.
  • Service partners such as transfer or translation partners (only when required by you).

We do not sell, rent, or trade your information to third parties.

7. International Data Transfers

Your data may be transferred to Türkiye for appointment coordination. All transfers follow applicable privacy regulations.

8. Cookies & Analytics

We may use cookies and analytics tools to understand site performance. You may control cookies through your browser settings.

9. Data Retention

Your personal data is stored only for as long as necessary to:

  • Provide the services you request
  • Maintain communication records
  • Comply with legal obligations

After this period, it is securely deleted.

10. User Rights (GDPR/KVKK)

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Request information about data transfer
  • Object to processing
  • File a complaint with your local data authority

11. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

12. WhatsApp Communication Policy

When you click our WhatsApp button, your phone number and message are sent directly to WhatsApp.

We do not store your WhatsApp messages on our servers.

13. External Links

Our website may include links to external websites. We are not responsible for the privacy practices of these sites.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a new "Last Updated" date.

15. Contact for Privacy Requests

To request deletion, correction, or access to your data, contact:

Email: info@healthchecktr.com

Phone: +90 551 685 22 77

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